New Incoming Undergraduates: TritonLink/MyApplication Password Not Working for Email?
If you are a new incoming undergraduate who last set your password through TritonLink or MyApplication a long time ago and it does not seem to work to access your ACS email account, it may be that the original password you set was not secure enough to be used for your ACS account, or you may have last set your password before your ACS email account was created (which was after you accepted admission).
If your password works for TritonLink but does not work for your ACS account (email and lab/server access) you will need to reset it using the ACS Global Password Change tool (gpasswd).
If your current TritonLink Password does not work to authenticate yourself to run gpasswd and set your email password, you may need to
create a new password IN TRITONLINK. If you are unable to create a new password directly in TritonLink, follow the directions you receive there (the most common problems are answering your security question incorrectly, or selecting a new password (or trying to re-assert an old one) that does not meet the email password complexity requirements).
Once you do create a new password in TritonLink (or gpasswd), it will definitely work for email but you need to wait for your password to propagate to your email server. Don’t just change your password over and over trying to get it to work immediately for acs-webmail - it can take up to 30 minutes for the password to propagate to your email server. When you do log in to acs-webmail, be sure you are specifying not only your username and password, but your mail server.
August 3rd, 2007 at 8:10 pm
Can you reset my email password. Because I can not access my email account and I have tried to change it with and it won’t let me because I do not know my old password. Thank you.
August 6th, 2007 at 2:32 pm
Jonathan:
Please email acs-help@ucsd.edu with this question. This is not the best channel to get technical help. For more ACS HelpDesk contact information, visit our Contact page.
http://acs.ucsd.edu/contact.shtml
August 21st, 2007 at 2:23 pm
If new students have trouble resetting their TRITONLINK password, please e-mail tritonlink@ucsd.edu for assistance. Include the following info:
Full name
User ID/ PID (starts with A)
Date of birth
City of birth
UC application number (7 digits)
April 29th, 2008 at 11:02 pm
How do I know which server to use when trying to sign in to my ucsd e-mail account?
May 3rd, 2008 at 10:19 pm
I have successfully created an email account. I can send emails, and other people can receive them. But I can’t receive emails from other people (either that, or it’s taking very, very long). What is wrong?
May 4th, 2008 at 5:39 pm
ACS is still in the process of completing email account setup for new Fall 2008 admits. With over 19,000 new students the process may take up to a few weeks. Please be patient and try your email account towards the end of the week.
May 11th, 2008 at 10:37 am
so i’ve tried to log in my email account for couple of times in different days already. However it still doesn’t work for me. I even tried to reset the tritonlink password, and so as well as the acs password. It wasn’t successful though. please tell me what to do next >.<
May 12th, 2008 at 10:17 am
Quynh, first please make sure you give us a way to contact you. If you can’t read your email, we can’t email you about how to fix that ;). Second, you should be contacting our help desk instead of commenting on our blog: acs-help@ucsd.edu or 858-534-3ACS.
May 20th, 2008 at 5:45 pm
For the login do I use the new username ucsd gave me or the old one starting with an A?
May 21st, 2008 at 6:09 pm
Khrysten, you would login to your e-mail using your new username provided. The “old one starting with an A” is not your username, but your student ID or PID. If you have further questions, please e-mail acs-help@ucsd.edu or 858-534-3227.
May 23rd, 2008 at 12:17 pm
I have reset my password, but the window is asking for a code. How do I find this? I’ve been trying to sign up for new student orientation for 3 days to no avail. Need help.
Thanks
May 28th, 2008 at 1:45 pm
hi. can you please reset my password?
i tried to change my password, but i do not remember my old password.
i e-mailed tritonlink@ucsd.edu for help, but they did not repond for more than 5 days. thank you
June 1st, 2008 at 7:39 pm
i have tried multiple times to log into my ucsd email account in april and may. i reset my password two weeks ago and i still cannot get into my account. when i try, i get a messege saying that my password isn’t working and that i should reset it, though i have already reset my password. i have my correct email address and the correct server.
please help!
June 2nd, 2008 at 9:01 am
” 12. Ryan Hartman Says:
May 28th, 2008 at 1:45 pm
hi. can you please reset my password?
i tried to change my password, but i do not remember my old password.
i e-mailed tritonlink@ucsd.edu for help, but they did not repond for more than 5 days. thank you”
ACS can reset your password if you bring a picture ID to the ACS helpdesk at 1313 AP&M M-F 8-4:30.
If you can’t make it in you will have to try again with Tritonlink.
July 6th, 2008 at 8:04 am
Hi,
Incoming prospective student here.
I reset my password a couple of weeks ago and everything worked out fine since I was able to access my email. Yesterday, however, I was not able to log on so I changed my password thinking that would work. I know about the message that it might take 30 minutes for the password change to propagate to the server but it has been hours already. I really need to check my email because I’m waiting for some orientation email and some other important deadline information!!!!
July 8th, 2008 at 11:18 am
My e-mail continues not to work. It keeps telling me that my password is incorrect. I have changed my password going on 5 times now and it will not allow me to log in. Can someone figure out what the problem is please? This is starting to become very frustrating
July 10th, 2008 at 5:14 pm
I changed my password successfully and this website will not let me log into my email account. I don’t know which server I should choose but no matter what i’ve chosen it won’t let me set up my account, it keeps saying error. This is very discouraging, as UCSD is sending me important information to this email account and I am unable to read anything. Please help!
July 15th, 2008 at 2:53 pm
the system does not let me log in as well ive have changed my passwords over and over again but no matter what i change it to i continue to not be able to log in =/ help someone! i feel so out of touch with the school now!
July 17th, 2008 at 11:41 am
The most common reason for passwords not working right now is an insecure password. The Tritonlink system allows passwords with dictionary words in them, but the ACS system does not, and our system silently fails to set the password. Follow the instructions outlined in the post, making sure you are using a password that has no dictionary words and follows the ACS password guidelines, and your new password should work.
If you are still having issues after trying this, contact the ACS Helpdesk (acs-help@ucsd.edu, 858-534-3227) and a technician will help you with your issue.
Kanji C.
ACS ResNet
July 28th, 2008 at 1:44 pm
i’ve tried to log in my email account for couple of times , but it still doesn’t work for me.